Refund policy

Inform us about the return of the goods no later than 14 days from the date of delivery or withdrawal. Mail Edita@ugira.com, in the letter "Subject line, indicating the purchase VAT invoice number and position" Returned goods ". In the letter, specify the name of the brand and briefly describe the reason for returning the product.

The quality of the goods must be returned exactly in the condition that you have received in the original package, intact, unused and have not lost their commercial appearance.

Returned goods Please deliver at:

UAB UGIRO LT
John's carpenter g. 10, LT-68307 Marijampolė
Tel. No.: +37060806313.

If you return the defective cost of shipping, we will pay. If you return the quality of the goods, the cost of the consignment is borne by the buyer. We have informed you with your own email after receiving returned goods. by letter, and, as provided by the European Union's e-mail. Trade laws, no later than 14 days. Let's refund you money to the specified account or change the item in another. In the event that your consignment was subject to transportation fee, the delivery costs will not be repaid.

If you want to change the goods in other email. In a letter about the return of the goods, specify the goods names or links. We will ship the goods to be replaced when we receive and check the goods you are returned. In the event that the value of the new goods exceeds the value of the returned goods, you will be able to cover the difference by paying our account or cash to the courier. In the event that the value of the new goods is lower than the value of the returned goods, we are within 14 days. We will refund you money to the bill.

In the event of uncertainties, questions or complaints, do not hesitate to contact us. mail edita@ugira.com or by phone +37060806313. No consensus, requests or complaints about the seller's electrical shop purchaser may submit an electronic consumer dispute resolution platform http://ec.europa.eu/odr/.

More information in the electronic shop rules.