Terms of service
1.1. Seller - Lithuanian Republic State Enterprise Center of Registers, Register of Legal Persons Marijampole branch registered legal person with JSC "E Ugira, legal entity code 151456277, VAT payer code LT 514562716, registered office address of John Carpenter g. 10, LT-68307 Marijampolė.
1.2. Buyer - 1) capable natural person, that is a person who has attained the age of majority, which is not limited to insanity in court; 2) a minor from fourteen to eighteen years of age who have parents or guardians, except when it is emancipated; 3) a legal person; 4) all of the above mentioned persons duly authorized representatives.
1.3. The parties - the buyer and seller together.
1.4. Personal Data - any information relating to a natural person - whose identity is known or can be directly or indirectly by reference to such data as a personal identification number, one or more factors specific to his physical, physiological, mental, economic, cultural or social signs.
1.5. Rules - these "supply contracts - online shop rules.
1.6. Account - Buyer registration result, which created the personal information and order history storing account (account).
2. General provisions
2.1. The buyer shall adopt rules to access them and pointed the box next to the statement "I met with supply contracts - online shop rules and agree with them." In this way, the rules approved by the Parties are legally binding document outlining the Buyer and Seller's rights and obligations, the acquisition of goods and pay for them in terms of delivery and return procedures, responsibilities and other countries with supply contracts - related conditions.
2.2. The buyer, creating your rule confirms the initial registration time. Buyer shall adopt rules of first registration (account creation) time between the buyer and the seller is made of long-term purchase - sale agreement. First registration approved Rules apply to all purchases of the buyer to update the rules of publication. The rules updates the information on the site.
2.3. In an emergency or in the Republic of Lithuania of the statutory circumstances, the seller has the right to modify, amend or supplement the Rules. About this Customers will be informed by e-mail to members or e-shops. store buying goods for the first time after a new version of the Rules entered into force.
2.4. If the seller provides a right or an obligation to provide information to customers via e-mail or documents, in all cases, the acting and the buyer e-mail address belonging to the Seller placing the responsibility of the buyer.
3. Ordering, purchase - sale of the legal relations of the moment
3.1. Buyers can order goods through either one of the following ways:
3.1.1. registering online electronic store (by entering a username and password);
3.1.2. Internet without registering online shop;
3.1.3. on the phone.
3.2. The buyer, ordering goods in one of the Rules 3.1.1 - 3.1.2 the way the information in the relevant fields Vendor must provide for the proper execution of the order necessary for their personal data.
3.3. Order by phone buyers subject to the provisions of the Rules. In the order, they are agreeing to the Terms.
3.4. When the buyer, picking the item or service and forming the shopping cart, fulfills all the steps of the order, the last is the choice and confirmation of the payment method, it is considered that the legal relationship between the seller and the buyer has emerged and the purchase agreement. The seller shall send the buyer with reference to the applicable rules together with the order confirmation of the requested email address.
3.5. Each buyer's order is stored in the electronic store database.
4. Buyer's rights
4.1. The Buyer has the right to purchase goods and order services in accordance with the procedure established by these Rules.
4.2. The Buyer shall have the right to refuse the order in accordance with these Rules.
4.3. The Buyer shall have the right to withdraw from the procedure established by the Treaty.
4.4. The Buyer shall have the right to amend or repay the goods in the manner prescribed.
4.5. The buyer has other rights enshrined in these Rules and the legal acts of the Republic of Lithuania.
5. Buyer's obligations
5.1. The buyer must exercise its commitments in the electronic shop, comply with these rules, other conditions, clearly identified in UGIA.com, and intact the legal acts of the Republic of Lithuania.
5.2. The buyer must pay for the ordered goods or services and accept them in accordance with these Rules.
6. Seller's rights
6.1. The seller has the right to change, suspend or terminate the performance or part of certain E-store functions, as well as change the elements of the elements in the e-store.
6.2. The seller has the right to suspend or terminate the activities of the electronic store. In this case, all accepted and approved buyers' orders are completed and new orders are not accepted.
6.3. Essential Curriculum Terms of Service (eg., Market conditions, legislation change, etc.), The seller has the right to change the volume or manner of the provision of services provided in the electronic shop, to suspend, terminate the provision of services or part of the service, tax or part of the services. When the buyer expresses the disagreement, its order is canceled.
6.4. If the buyer is trying to harm the stability of the electronic store, security or fails to fulfill its obligations, the seller has the right to immediately and without prior notice to restrict or suspend the buyer access to the electronic shop or withdraw the buyer account in exceptional cases.
6.5. The seller has the right without prejudging the buyer to cancel his order if the buyer who has chosen the rules 8.2.1 or 8.2.2 8.2.4.
6.6. When the buyer chooses the payment method provided for in paragraph 8.2.3 of the Rules, the seller, in the event of the information contained in the order, is entitled to contact the customer's order. The delivery time of the goods in such a case starts from the date of access to the buyer. The seller shall be entitled to advance notice of the buyer to cancel the order, i) if the seller fails to contact the Buyer within 2 (two) business days after placing the order, or ii) if the buyer fails to provide the requested information to the Seller Seller to a time limit.
6.7. The seller has the right, in its sole discretion without specific permission of the buyer to purchase the selected products (basket of goods) purchase split into separate orders, unless the buyer to order confirmation wish to buy items in the basket by a single request. Such a breakdown event of a specific order of the additional services (eg., Delivery of goods, carrying up and so on.) Price, respectively broken down to individual orders, which may differ from the prices, the description of the particular product.
6.8. The seller has the other rights enshrined in these Rules, other electronic store documents and Lithuanian legislation.
7. Seller's commitments
7.1. The seller undertakes to make the buyer access to the services provided by the electronic store under the conditions laid down in these Rules and other electronic stores.
7.2. The seller undertakes to respect the privacy of the buyer. The customer's personal data shall be handled only in accordance with the laws and the legal acts of the Republic of Lithuania.
7.3. Under the terms of the rules, the seller undertakes to submit the purchaser's ordered and accepted the buyer's returned goods.
7.4. If the seller can not present the goods ordered to the buyer for important circumstances, he undertakes to offer the buyer as a similar or more similar product. The seller undertakes to return the money paid to the buyer within 14 (fourteen) working days if the pre-payment was made and cancel the order in all cases.
7.5. The seller, disagreement with the claims of the buyer, must no later than 14 (fourteen) calendar days from the date of receipt of the customer's referral, if the Republic of Lithuania and the European Union legislation do not provide for the consumer to provide a comprehensive motivated written reply.
7.6. The seller undertakes to carry out the other rules and the duties raised by the legislation of the Republic of Lithuania.
8. Prices for goods, payment procedures and deadlines
8.1. Prices of goods Electronic stores The order formed in euro, including at the time of the legislation in force for VAT.
8.2. The buyer may settle one of the following methods for the ordered goods
8.2.1. using electronic banking;
8.2.2. Bank transfer;
8.2.3. cash or bank card during delivery / withdrawal;
8.2.4. Using PayPal system.
8.3. When the seller receives payment for the goods, the order of the goods shall be approved and the time limit for the delivery of the goods.
8.4. The Buyer agrees that the purchase documents - the purchase documents - VAT invoices, it is presented electronically in the buyer's registration form at the email address immediately after the completion of the order. VAT invoices shall specify the selected goods, their quantity, the discounts granted, the final price of the goods, including all taxes and other data for the adoption of the statutory legislation.
8.5. The price of the goods after the seller has approved the order, except where the price of the product has changed the technical errors of the information systems, the remediation of obvious (misfortune) errors or other objective reasons for the seller (in the event of evidence justifying the reasons). If in such a case the buyer disagrees the new price, the buyer may waive the order by informing the seller within 2 (two) business days. By cancellation of the order in this clause provided for in the order, the buyer is returned by all the amount paid.
9.1. The goods are delivered to the house:
9.1.1. The buyer undertakes to specify the exact place of delivery.
9.1.2. The buyer undertakes to accept the goods. Making the goods must present a valid identity document (identity card, passport or new type of driver's license). If the buyer can not accept the goods, and the goods delivered to the address of the buyer, the buyer has no right to bring claims against the seller for delivery ill person.
9.2. The seller shall deliver the goods to the Purchaser in accordance with the terms specified in the trade description. These terms are preliminary, in addition, do not apply in cases where the seller is not required stock of goods, and the buyer is informed about the shortage of goods ordered. By adopting these Rules, Buyer agrees that in exceptional cases the goods presentation may be delayed due to unexpected circumstances beyond the Seller. In this case, the seller is obliged to immediately contact the Buyer and match goods deadlines and other conditions. If the seller fails to deliver the goods within the time limit and does not bring the Parties to an additional term of delivery of goods, the buyer can benefit from the rules laid down in point 11.1, right - refuse goods or service purchase - sale agreement.
9.3. The seller is exempt from liability for the breach of terms, if the purchaser of the goods is not provided or not provided in time for third parties unrelated and / or independent of the Seller's fault or the buyer of circumstances.
9.4. Presentation of goods to the Buyer the Buyer shall, together with the seller or his agent to check shipment and product (s) and the state signed batch transfer - acceptance. The buyer signing the transfer of the lot - the adoption of the document, it is considered that the product is transferred in proper condition violations of occurrence basis attributable to non-factory Brok, and the product (s) complete set of inconsistencies (such that you can determine the external inspection of the goods at the time) is not. Noticing that the goods packaging is damaged (crumpled, wet or otherwise externally damaged), product (s) are damaged (s) and / or product (s) is not suitable for a complete set, the buyer is required to mark the transfer of goods - adoption of the document and presence of the seller or his agent to make out a free-form items and / or item (s) damage / inconsistencies act. Buyer fails to make these actions, the seller is exempt from liability for violations of the goods when such violations are not the basis for the emergence of factory defect and a complete set of goods discrepancies only if these discrepancies can be identified external goods inspection.
9.5. Product accidental loss or corruption risk passes to the buyer from the moment when the goods are transferred to the buyer.
10. Product quality and guarantee shelf life
10.1. Each e-shop sold goods to the properties of each item description.
10.2. Seller offers to buy the goods are of adequate quality, that is features of goods in the product description. This product meets consumer sales contract if:
10.2.1. product meets the description given by the Seller and has such characteristics as the product used by the Seller as a sample or model in an advertisement for the product online store;
10.2.2. product is suitable for use in whom this type of product is usually used;
10.2.3. product meets the quality indicators, which are usually characterized by the same type of goods and a buyer can reasonably expect under the brand character and its manufacturer, its agent or dealer publicly published statements, including advertising and labeling of the items on its specific properties.
10.3. Seller is not responsible for the fact that the electronic goods store in their size, shape, color, or other parameters may not match the actual size, shape, color and other parameters used for the Purchaser display features or other technical reasons beyond the Seller's control. Buyer is recommended to read the description of the item.
11. The right to withdraw from the purchase and sale agreement, returns and replacement procedures
11.1. The right to withdraw from the purchase and sale agreement
11.1.1. The buyer does not provide for reasons within 14 (fourteen) days has the right to refuse the sale of goods to the seller. This right may not benefit from one of the contracts listed in Article 6.22810 (2) of the Civil Code of the Republic of Lithuania.
11.1.2. The buyer shall notify the seller of the refusal of the payment contract. Notification of the withdrawal of the contract is sent by email. mail firstname.lastname@example.org. Upon receipt of the message of the Buyer, the seller shall immediately send the approval of the receipt of the notification.
11.1.3. Take advantage of the date of refusal of the sale of the sale of 14 (fourteen) days is calculated as follows: a. when the purchase-sale agreement is concluded, - from the date on which the buyer or the person referred to, except the carrier receives the ordered item; b. If the buyer commissioned more than one product and the goods delivered separately, - from the date on which the buyer or the person referred to, except the carrier receives the last item; c. If the item is delivered in different batches or parts, from the date on which the buyer or the person referred to, with the exception of the carrier, receives the last batch or part; d. If the contract is concluded for the regular delivery of goods within the prescribed period, from the date on which the buyer or the person referred to, with the exception of the carrier receives the first item.
11.1.4. If the buyer refused the purchase - the sale of the contract until the product has not yet been delivered to him, the seller of such refusal of the buyer as the rejection of the order and informs the buyer accordingly to the e-mail address.
11.1.5. If the buyer refused the purchase - the sale of the contract after the product has already been delivered or it was withdrawn in accordance with paragraph 11.6 of the rules.
11.2. Rules for changing and repayment of suitable quality
11.2.1. The Buyer shall have the right within 14 (fourteen) days from the transfer of the goods to replace the goods purchased by analogous other dimensions, shape, color, model or complexity. If the change in the price is the difference in price, the buyer must pay for the seller according to the recalculated prices. The Buyer's Notice of willingness to exercise the right provided for in paragraph of this Rules with the above returned goods is sent. mail email@example.com.
11.2.2. If the buyer does not like the form, size, color, model or complexity of the goods bought, the goods are changed and returned based on the Government of the Republic of Lithuania in 2014. July 22 by Decree no. 738 approved "retail rules".
11.2.3. After receiving the goods, the Seller undertakes to change them in the same goods only the form, size, color, pattern or compliance specified by the buyer. If the seller does not have the right item, he shall return the money paid to the buyer. Money shall be returned to the buyer within 14 (fourteen) calendar days after the seller received the buyer's notice of the right to exercise the right, and if the item is not returned to the seller in this point is calculated from the date of return to the seller.
11.2.4. By adopting these rules, the buyer agrees that the money is returned to the buyer's bank account, unless the buyer and the seller agree otherwise.
11.3. Rules for amending and returning non-quality goods
11.3.1. The shortcomings of the goods sold are removed, the defective goods are changed, returned in accordance with the procedure laid down in the Rules and taking into account the requirements of the legal acts of the Republic of Lithuania.
11.3.2. If the buyer acquired the goods of inappropriate quality and the quality of the goods transmission document or the inadequate quality of the goods is manifested in the manufacturer or the non-compliance with the specifications specified by the manufacturer, the buyer may return the goods and may require:
18.104.22.168. that the seller does not remember the shortcomings of the goods removed without the intelligent term if it is possible to remove the shortcomings;
22.214.171.124. in order to minimize the purchase price accordingly;
126.96.36.199. that the product would be replaced by a similar quality commodity, unless the deficiencies are small or due to the fault of the buyer;
188.8.131.52. Return the price paid and refuse the purchase-sale agreement when the sale of inappropriate quality product is an essential breach of the order.
184.108.40.206. The Buyer may only choose one of the rules for the remedies provided for in paragraph 11.3.2 of the Rules. The buyer must claim its choice by returning the item. If the buyer is selected in accordance with the method provided for in paragraph 11.3.2, the seller does not have the opportunity to implement it, the seller proposes an alternative method provided for in paragraph 11.3.2. The buyer has no right to change the remedies of the selected remedies. The buyer does not have the right to terminate the purchase-sale agreement if the deficiency of the item is minor.
11.4. Changing and returning goods By delivery of goods
11.4.1. If the buyer has not delivered goods, the buyer must immediately, but not later than within 7 (seven) working days, inform the seller. mail firstname.lastname@example.org or calling the phone number +370 60806313. The seller undertakes to take such goods and replace the goods. In the event that the seller does not have the ordered goods, he shall return the money paid to the buyer for the goods (s). Money shall be returned to the buyer within 14 (fourteen) calendar days after the seller received the request of the contract with the refusal of the contract, and if the item is not returned to the seller in this point is calculated from the date of return to the seller. By adopting these rules, the buyer agrees that the money is returned to the buyer's bank account, unless the buyer and the seller agree otherwise.
11.5. Procedure for returning goods and money
11.5.1. The buyer may take advantage of the right to return the goods only if the deadline for refund is not missed. Returning the goods rules 11.1. -11.2. In the cases set out in the cases, additional requirements: The product has not been damaged or substantially changed its appearance, and it has not been used - all returned goods must be equipped with authentic labels, protective bags and original packaging.
11.5.2. By returning the goods, the buyer must specify the address of the sender and properly packed the item so that it is not damaged during the sending. The seller will not return the money for the goods that have been damaged during sending. The seller is not responsible for the parcels that have been sent in the wrong packaging, without prejudice to the address, and if the parcels have been lost or damaged during the shipment.
11.5.3. If the buyer of goods advantage frąžinimo rights, the money returned to him within 14 (fourteen) calendar days after the seller has received notice of the buyer, and if the item is not returned to the Buyer to the Seller in this paragraph provides for the period is calculated from the return of the goods to the Seller day. If the buyer took advantage of additional money-back guarantee, it is subject to thirty (30) calendar days money-back period is calculated from the return of the goods to the Seller day.
11.5.4. By adopting these rules, the buyer agrees that the money is returned to the buyer's bank account, unless the buyer and the seller agree otherwise.
11.5.5. If the change in the price is the difference in price, the buyer must pay for the seller according to the recalculated prices.
12.1. Buyer is responsible for the actions carried out by using an electronic store.
12.2. The registered buyer is responsible for storing and / or transfer to third parties. If the services provided by electronic stores are used by the third party, connected to the electronic store using the buyer's login data, the seller of this person the buyer.
13. Exchange of information
13.1. The Seller shall send all notifications in accordance with the procedure provided for in the Regulatory Registration of the Buyer at the time of registration or the telephone number specified in the purchaser's registration or ordering the goods.
13.2. The buyer sends all the messages and questions in the Seller's electronic site section "Contact" means the means of transport.
14. FINAL PROVISIONS
14.1. These rules are based on the legal acts of the Republic of Lithuania.
14.2. The relationship between these rules is governed by the law of the Republic of Lithuania.
14.3. All disagreements arising from the execution of these rules are settled by negotiation. Failure to agree within 20 (twenty) calendar days, disputes are settled in the manner prescribed by the legal acts of the Republic of Lithuania.
14.4. In the event that the buyer disagrees with the reply of the seller to the buyer's written claim, the buyer (natural person, consumer) of the goods acquired in the electronic shop (Vilnius g. 25, 01402 Vilnius, EL. \ T . @vvtat.lt, tel. 85 262 67 51, Fax. (85) 279 1466, on the website www.vvtat.lt (as well as the State Consumer Rights Protection Service for territorial departments in counties) - whether to complete the application form on the EGA platform for HTTPS: //ec.europa.eu/odr/.